NetScope software privacy policy

Details on how we protect any data you give us



Privacy Policy

Last Modified: 27th April 2017

This is a privacy policy for Turbosoft Networks Pty Ltd of netscope.io

At Turbosoft Networks (netscope.io), we take your privacy very seriously and strive to be transparent about data that we collect. This privacy policy applies to software we develop and offer through the App Store and directly through our website netscope.io.

Netscope.io website privacy policy

This is a web site of Turbosoft Networks Pty Ltd.

At Turbosoft Netowkrs Pty Ltd, we take your privacy very seriously and strive to be transparent about data that we collect. This privacy policy applies to our web sites.

Inquiries concerning this policy should be directed through our general email or directly to the company.

For each visitor to our Web page, our Web server automatically recognizes your IP-address, your browser, etc. It does not contain personal information (i.e. your name, email, address). The logfile and its data is used for statistics and security reasons. It is not made available to any third party.

We collect information volunteered by the consumer, such as survey information and/or software evaluations. This information is used to improve the content of our Web page, to customize the content and/or layout of our page for each individual visitor. This information may be shared with other entities within Turbosoft Networks, such as www.ttwin.com, to help them contact consumers for marketing purposes. This information is NOT shared with third party organizations.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

This site makes use of cookies through the Google Adwords program in order to measure the performance of our advertising.

If you'd like to know more please click here to read Google's privacy policy and information on site statistics tracking.

It is Turbosoft Networks' policy to treat information, such as contact details, supplied to us as confidential. This information is used to enable us to provide a better service to you, our customers. We undertake not to sell this information to third parties (i.e. your email address will NOT be sold).

If you feel that this site is not following its stated information policy, you may contact us via the methods outlined above.

Copyright notice

Unless otherwise noted, all content of this website is ┬ęCopyright Turbosoft Networks Pty Ltd. and may not be reproduced or redistributed without the express written consent of Turbosoft Networks Pty Ltd. All rights reserved.

NetScope software privacy policy

Information we collect and how we use it

The software does not collect any personal information. In other words, we do not collect information such as your name, address, phone number or email address.

In certain situations when support assistance is requested users may be asked to change a setting within the software to enable a data 'capture'. This 'capture' takes a snapshot of network traffic headers in order for the support team to replicate the network traffic on your network. Only packet headers are captured, the body of the packets are discarded. This data contains records of any network communication passing through our software and is used solely to assist in resolving any issues you have reported. This data is not used for any other purpose. There is no information about the content of the network information stored.

  • We do not store or share your precise location.
  • We do not use or collect your precise geographic location.
  • No ad companies collect data through our service. We do not allow advertising companies to collect data through our service for ad targeting.
  • We may keep data indefinitely. Any data collected as part of customer requested support services may be kept indefinitely.
  • We don't share your personal data with other companies.
  • We take reasonable steps to secure collected data against unauthorized access or disclosure.
  • Information we collect may be stored or processed on computers located in any country where we do business.

Changes to this Policy

This privacy policy was last updated on April 27, 2017. Turbosoft Networks may update this policy without specific notice to you.

How to contact us

For information concerning this policy please contact the company directly.
Turbosoft Networks Pty Ltd
PO Box 376
Brunswick Heads
NSW 2483 Australia
ATTN: Privacy Officer/Legal Dept.


or email us at info@netscope.com.au